Privacy Policy
Effective Date: October 1, 2026
At Down Route 66 (accessible from www.downroute66.com), the privacy of our visitors and customers is one of our top priorities. This Privacy Policy outlines the types of information we collect, how we use it, and how we protect your personal data when you purchase parts, request rental services, or browse our website.
1. Information We Collect
We collect several types of information to provide and improve our services:
-
Personal Information: When you place an order, create an account, request a rental quote, or contact customer support, we may collect:
-
Full name and business/company name
-
Billing and shipping addresses
-
Phone number and email address
-
Payment information (credit/debit card details are processed securely via third-party payment gateways and are never stored on our servers)
-
-
Equipment & Transaction Data: Details regarding the equipment models, part numbers, serial numbers, and transaction history relevant to your orders or rentals.
-
Log & Technical Data: Like most websites, we automatically collect technical details such as your IP address, browser type, operating system, referring pages, and date/time stamps.
2. How We Use Your Information
We use the collected information for various business operations, including:
-
Processing and fulfilling part orders, shipping, and equipment rental agreements.
-
Sending order confirmations, shipping updates, and tracking numbers.
-
Providing customer support, fitment verification, and technical assistance.
-
Improving website functionality, user experience, and security.
-
Sending promotional communications, special offers, or newsletters (you may opt out at any time).
3. Cookies and Tracking Technologies
Down Route 66 uses "cookies" and similar tracking technologies to enhance your browsing experience:
-
Essential Cookies: Necessary for website navigation, cart management, and secure checkout.
-
Analytics Cookies: Help us understand how visitors interact with our website to optimize performance.
You can choose to disable cookies through your individual browser settings; however, doing so may affect certain features on our site (such as saving items in your shopping cart).
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We only share data with trusted third-party service providers necessary to complete business operations:
-
Logistics & Carriers: Freight carriers, UPS, FedEx, or USPS to deliver your physical orders.
-
Payment Processors: Secure third-party payment gateways to handle financial transactions.
-
Service Providers: Platform hosts, analytics providers, and IT support services under strict confidentiality agreements.
-
Legal Compliance: When required by law, subpoena, or government regulations to protect our rights, property, or customer safety.
5. Data Security
We implement industry-standard security measures (including SSL encryption and secure server protocols) to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Data Protection Rights
Depending on your jurisdiction, you have the right to:
-
Access, update, or request deletion of your personal information.
-
Opt out of marketing emails by clicking the "Unsubscribe" link in any email.
-
Request clarification on how your data is processed.
7. Third-Party Links
Our website may contain links to external sites (such as shipping carriers or manufacturer resources). We are not responsible for the privacy practices or content of third-party websites. We encourage you to read their privacy policies upon visiting.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." Continued use of our site after updates constitutes acceptance of the modified policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
-
Phone: (801) 669-6961
-
Operating Address: Utah, United States
